OUR GUARANTEE
Our Guarantee to You
Calling a locksmith should never feel like a gamble. These are the promises
we make to every customer, on every job.
Six promises, every job
No small print, just a straightforward commitment to fair, honest locksmithing.
No call-out fee
We never charge simply to turn up. You pay for the work itself, never for the journey to your door.
No fix, no fee
If we cannot resolve your problem, you do not pay. The risk sits with us, not with you.
A price agreed up front
You get a clear price before any work begins, no surprises, no inflated extras on the day.
Disclosure Scotland checked & insured
You always know who is coming to your property, and you are properly covered throughout.
Non-destructive entry
Wherever the lock allows, we get you in without damage, protecting your door and your money.
Workmanship you can trust
We fit quality, standards-rated hardware properly, and we guarantee our workmanship for twelve months from the date of the work. Realigning an existing door is the one exception, guaranteed for three months, because an older door and frame keep moving with the seasons.
Our extended product guarantee
All locking products supplied by Scotia Locksmiths come with a minimum 12 months
manufacturers warranty. However, we are so confident in the quality of our products and
services that we offer an extended guarantee at no extra cost.
2 years
All night latches and rim cylinders
3 years
All euro cylinders
5 years
All Union 3-lever mortice locks and sash locks
10 years
All Union 5-lever mortice locks and sash locks
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No call-out fee
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No fix, no fee
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Disclosure Scotland checked & insured
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Fast local response