Our guarantee

Our Guarantee to You

Calling a locksmith should never feel like a gamble. These are the promises we make to every customer, on every job.

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Six promises, every job

No small print, just a straightforward commitment to fair, honest locksmithing.

  • No call-out fee

    We never charge simply to turn up. You pay for the work itself, never for the journey to your door.

  • No fix, no fee

    If we cannot resolve your problem, you do not pay. The risk sits with us, not with you.

  • A price agreed up front

    You get a clear price before any work begins, no surprises, no inflated extras on the day.

  • DBS checked & insured

    You always know who is coming to your property, and you are properly covered throughout.

  • Non-destructive entry

    Wherever the lock allows, we get you in without damage, protecting your door and your money.

  • Workmanship you can trust

    We fit quality, standards-rated hardware properly, and we stand behind the work we carry out.

Our extended product guarantee

All locking products supplied by Scotia Locksmiths come with a minimum 12 months manufacturers warranty. However, we are so confident in the quality of our products and services that we offer an extended guarantee at no extra cost.

  • 2 years

    All night latches and rim cylinders

  • 3 years

    All euro cylinders

  • 5 years

    All Union 3-lever mortice locks and sash locks

  • 10 years

    All Union 5-lever mortice locks and sash locks

  • No call-out fee
  • No fix, no fee
  • DBS checked & insured
  • Fast local response